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Returns & Refunds Policy
1. Overview
We want you to love your purchase. If for any reason you are not completely satisfied, you may return your item(s) within 14 days of receiving them for a full refund or exchange
We want you to love your purchase. If for any reason you are not completely satisfied, you may return your item(s) within 14 days of receiving them for a full refund or exchange
2. Eligibility for Returns
To be eligible for a return, your items must be:
To be eligible for a return, your items must be:
- Unused and in original condition: With all tags attached and original packaging intact.
- Exceptions: Unfortunately, we cannot accept returns on custom-made items
- 3. How to Initiate a Return
- Contact us: Email [email protected] with your order number and the reason for your return.
- Package your item: Securely place the item in its original packaging.
- Send it back to us: We highly recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit.
4. Return Shipping Costs
- Change of Mind: Unless the item is faulty, the customer is responsible for covering the cost of return postage.
- Faulty or Incorrect Items: If your item is damaged or not as described, we will cover the return shipping costs. Please contact us immediately so we can resolve this for you
5. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed and automatically applied to your original method of payment within 14 days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed and automatically applied to your original method of payment within 14 days.
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